Client Commitment

Michael Binns Insurance & Financial Services – Client Commitment

The following principles represent our promise and commitment to each client we are given the opportunity to serve.

Without exception we will:

  • Ask questions and listen to our clients in order to fully understand their needs.
  • Create insurance and financial solutions that compliment our clients’ overall strategy and help them accomplish their short and long term goals.
  • Be sensitive to fears and concerns that come with complicated products like insurance and constantly work to earn their confidence as a trusted advisor.
  • Respect our clients’ time and minimize the amount of effort required of them by applying our knowledge, experience, and resourcefulness.
  • Use state of the art technology to compliment our customer service, making adjustments when necessary to accommodate each client’s preferences.
  • Communicate regularly and proactively with our clients to keep them informed and up to date based on their ever changing life stages, events and needs.
  • Measure our success by our clients’ willingness to confidently recommend us.
  • Take full responsibility for our actions and be honest at all times.
  • Seek to improve the quality of service we provide by encouraging each client to critically evaluate our performance.
Michael Binns Picture
Michael Binns, CPCU, AIM    Owner and CEO

Value, Trust and Service